Communities
Meaningful customer conversations, on demand
Imagine being able to ask thousands of your customers how they think, act, and feel—at a moment’s notice. With Communities, you can do just that, enabling authentic, ongoing engagement to help you build better products, campaigns, and experiences.
The power of our online communities
Unlock powerful insights with HumanListening’s platform. Easily set up AI-driven conversations, analyse data instantly, and integrate qualitative insights with quantitative surveys—all in one seamless, real-time dashboard.
Variety of Methodologies
Run quick polls, host discussions, deploy surveys, or engage in Qual AI chats.
Deep Insights
Uncover the needs, attitudes, and behaviours of your audience to drive smarter decision-making.
Market Trends
Stay ahead of the curve by identifying emerging themes through usage and attitude studies.
Cost-Effective Innovation
Save time and money on go-to-market testing, pricing validation, and product concept evaluation.
Ethnographic Understanding
Discover the motivations behind customer acquisition and retention to refine your strategy.
Why choose Our Communities?
Our platform empowers you to engage with your audience in new and innovative ways. Customers don’t just answer questions—they feel involved in co-creating your brand's journey.
Quickly and efficiently recruit customers for qualitative studies.
Optimise your products, concepts, and communications with ongoing, actionable feedback.
Build authentic relationships and foster a sense of participation.
Get instant answers to critical questions without waiting weeks for results.
How our customers use our survey platform
With automated reporting options and ease of deployment, getting feedback from your customers has never been simpler
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Customer Experience
When it comes to experience, customers aren't limited to a pre-formatted survey. Explore what is important to them, bringing topical issues to the forefront.
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Brand & Market Insights
Go beyond consumers' first response to identify the real reasons for brand preference in your category.
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Product Development
Optimise your product concepts, getting the why behind the what - saving you significant time and effort in your NPD process.
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Product Testing
Gain a deeper understanding of consumers perceptions of sensory attributes in your product testing.
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Ad Testing
Determine whether consumers truly understand what you are trying to communicate in your advertising.
Security is at Our Core
HumanListening is the trusted platform used by global brands that demand the highest levels of resilience, robustness and data security.